If you don’t make it easy for the customer to do business with you, they won’t By Randi Busse A hassle-free customer-service experience can go a long way in keeping customers happy. What are you doing to avoid the customer-service maze? No matter how great your offerings are, there will undoubtedly be times when a…
Future-proof your business By Leslie T. Snadowsky + Photos Courtesy of Palmetto Dunes Oceanfront Resort Palmetto Dunes Oceanfront Resort is in the heart of Hilton Head Island and offers vacationers and residents three miles of sun-kissed Atlantic Ocean beachfront, three world-class golf courses, vacation rentals, a full-service marina and an 11-mile lagoon system. At Palmetto…
HR’s role in diversity and equity By Bailey Gilliam In the business world, difference matters. Companies that are diverse, equitable and inclusive are better able to respond to challenges, win top talent and meet the needs of different customer bases. And who does that responsibility often fall to? Human resources. HR managers play a vital…
SCORE SC Lowcountry helped turn one woman’s college dream into a business reality By Sheila Paz Initiating or scaling a small business can be daunting. Enter the Service Corps of Retired Executives (SCORE), your trusty guide. Offering free, confidential mentoring and business education, SCORE empowers every small business to flourish within their communities. Specifically, the…
Networking across gender lines By Leslie T. Snadowsky Cristina and Ron Kirby are co-executive directors of BNI South Carolina Lowcountry. It’s a franchise of Business Network International (BNI), the world’s largest business networking and referral organization with a mission to help businesses grow and scale. The Kirbys also happen to be married, and their yin…
Learn from locals who share their experiences By Kingston Rhodes Enjoying golf is obviously a popular pastime for lots of people here in the Lowcountry. Our abundance of outstanding private and public courses makes it easy to play. Also, there’s no denying that a high percentage of business owners and other professionals in real estate…
Take a moment to reflect on who you are when networking. Do you remain your true self when networking and in business situations? You may not be conscious of it, but we all wear masks in business — whether it’s to impress, influence or be someone else. But we shouldn’t; we need to be ourselves….
In the zone By Leslie T. Snadowsky As the owner of Hackett Homes & Construction, Cameron Hackett hung up his shingle in Bluffton in January 2022, and is building his business foundation with the help of local industry association Hilton Head Area Home Builders Association (HHAHBA). “It’s the best $650 I have ever spent,” Hackett,…
Sometimes they even backfire By Don Harkey With an increasingly challenging labor market, employers are left looking for ways to attract and retain talent. Most are rightly looking at their benefits, and some are looking at bonuses or profit sharing as an option. I am often asked the simple question, “do bonuses work?” Sorta. Let…
Famed franchise family swimming with Slapfish By Leslie T. Snadowsky | Photos Courtesy of CH2 Magazine From treadmills and weights to poke bowls and lobster rolls, Zach Lomasney took the bait and is hooked on Slapfish, a modern seafood shack franchise with a mission to increase consumption of sustainable seafood. His mom, Sharon, dad, David,…