Five vital services provided by IT companies
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Five vital services provided by IT companies

Are you getting the service you deserve? By Mark Rossi In today’s rapidly evolving business landscape, technology plays a pivotal role in the success of small businesses. Yet, managing IT infrastructure and ensuring seamless operations can be a challenging task for many entrepreneurs. This is where the services of an IT company come into play,…

Technological integration that can benefit customer service
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Technological integration that can benefit customer service

Tech up and team up Story by Bailey Gilliam Technology is at the heart of modern society, including the business world. A key application of that technology is in the realm of customer service. KML Computer Services uses technology to automate and streamline customer service practices and can help you incorporate them into your business. …

Enhancing the customer experience by incorporating technology
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Enhancing the customer experience by incorporating technology

Utilizing digital age technology By Sheila Paz In these digital times, keeping up with the Joneses in terms of technology can be challenging but it can make a world of difference when it comes to enhancing the customers’ experience. Ian Mason, general manager of Michael Anthony’s Cucina Italiana on Hilton Head Island, explains how staying…

How will you know when it’s time to upgrade your computer system?
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How will you know when it’s time to upgrade your computer system?

Tips to make an upgrade easy and affordable. By Mark Rossi According to industry experts, you can expect the average desktop PC to last between three and eight years. It may seem that you just updated your computers, but if you are experiencing any of these symptoms, it is time to consider an upgrade: According…

Proper planning prevents  poor performance
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Proper planning prevents poor performance

An Information Technology roadmap is a good start By Mark Rossi There is a continuum of approaches to developing a company’s Information Technology (IT) strategy, ranging from “Let’s hold off any planning or spending until something breaks” on one end of the spectrum to “Let’s forecast our needs over the next five years and create…

Nowhere to hide
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Nowhere to hide

Free apps that keep track By Leslie T. Snadowsky Gone are the days when calling was your only option. If someone can’t get to you at work by email, instant message, or text, messaging app companies like Slack stepped in to fill in the gaps.  Capitalizing on connecting coworkers with the information they need across…