Five vital services provided by IT companies
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Five vital services provided by IT companies

Are you getting the service you deserve? By Mark Rossi In today’s rapidly evolving business landscape, technology plays a pivotal role in the success of small businesses. Yet, managing IT infrastructure and ensuring seamless operations can be a challenging task for many entrepreneurs. This is where the services of an IT company come into play,…

Prioritize yourself
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Prioritize yourself

Before serving others, serve yourself first By Donna Peters It cannot be underestimated how important it is to care for yourself as a busy professional. Self-care improves physical and mental health and helps manage stress and anxiety. Taking the time to serve yourself first helps to lower your risk of illness and increase your energy,…

Mistakes happen

Mistakes happen

A professional’s guide to recovering gracefully By Hannah Clark That tightening in your chest? Yeah, we know that feeling. You’re probably having that reaction as you read this because, like the rest of us, you’ve made a mistake (or two) at work before.  Maybe you forgot to attach a document to an email. Oops! Or…

Maslow’s hierarchy of needs

Maslow’s hierarchy of needs

How to apply it to customer service The theory of Maslow’s hierarchy states that five categories of human needs dictate an individual’s behavior. Those needs fall into physiological, safety, love and belonging, esteem and self-actualization. Since customers are humans, that concept applies. The hierarchy of customer needs Help customers win • Introduce innovations • Align…

Book Review – Fast Track Networking: Turning Conversations into Contacts
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Book Review – Fast Track Networking: Turning Conversations into Contacts

By Sheila Paz Tired of the struggles and awkward moments that come with networking? Perhaps you’re new to the business world and seeking a chance to explore the realm of networking. If so, it’s time to change your approach and discover a more enjoyable way to build valuable connections. Fast Track Networking redefines traditional ways…