Ultimate Network: Bill Fuge

Ensure you’re insured: This longstanding insurance company’s got you covered

Bill Fuge, Bill Fuge, Partner of Kinghorn Insurance Agency

MEET BILL

Click: kinghornagency.com

Call: 843-837-3911

Connect: bfuge@kinghornagency.com, kinghornagency.com

Come in: 23A Shelter Cove Lane, Hilton Head Island; 4 Thurmond Way, Bluffton

How does your business serve the community? We’ve been around for a long, long time. We’ve been ingrained in the community for a long time. We protect the assets of those we insure. So we protect the community through insurance. We protect the things that are important to people through their businesses and through their personal things. If you care about the community, you care about people. And caring for people is what we do.

What do you think has contributed most to your success with building strong relationships? Our professionalism. Professionalism and being helpful is important to us. Obviously, the policy is written well, but it’s also our responsibility to make sure that it covers what was sold at that time of need. That’s tremendous. That’s a big responsibility to us. We help with communication. Between adjusters and carriers, we understand the translation We take our jobs seriously – that professionalism creates success for everyone involved.

What sets you apart from other insurance agencies?

1. Experience. We’ve been around for a long time. Our partners and staff have many years of experience here in the Lowcountry. We’re deeply rooted in the area. I was born here. All of my partners have either grown up here or have been here for a significant amount of time. 

2. Customer service. We are customer-centric. Everything we do, all of our decisions are made with our customer at the forefront. We will make sure we’re there for any needs that they have.

3. Relationships. We care tremendously about the people with whom we work. We have strong relationships with the carriers that we work with as well. They’re accountable to us and us to them.

4. Accountability. We want to make sure that we’re doing our jobs. We can be found. We answer our phone calls. We return our phone calls. We’re there at claims time. We’re shoulder-to-shoulder with you to get through things and making sure everything is handled properly.